Friday, October 27th – Training your staff to get the most out of Point2

27 10 2006

Hi, this is Eve from Customer Support and I wanted to put out an invitation to all the Point2 Manager and Express users for training on the Point2 site.  So whether it’s ADDING/EDITING INVENTORY, PHOTOS or using your MARKETING TOOLS (quotes, brochures, inventory lists), just contact Support and we’ll get you up to speed.  Eve Marshall, Point2 Customer Support eve @ point2.com 888-955-7900 / 306-955-1855





Friday, October 20th – Keeping it fresh!

20 10 2006

Hi, this is Eve from Support with a question – How do you keep informed on the latest inventory to hit the marketplace? 

Scenario:  You have customers looking for equipment that you don’t have in inventory.  So you have to keep your eyes and ears open if a unit comes up in the marketplace.  Only problem is – your competition is looking for the same machine.  So how do you beat them to the punch? 

Being up to date on what used equipment becomes available, keeps you one step ahead of the other guy.  Suggestion: You can receive a daily e-mail of equipment added to UsedIron.com.  The listings feature photos, details, features, conditions on the equipment, as well as the seller’s contact information.

If you would like to receive UsedIron.com’s daily “Freshest List“, send an email with your request to new-listings @ point2.com

Eve Marshall Point2 Client Support eve @ point2.com 888-955-7900 / 306-955-1855





Wednesday, October 18th – Blog? Blog!

18 10 2006

Blog? What’s a blog? Hi, this is Eve from Support and we have a great feature for Point2 Manager and Express clients – BLOGGING. That is short for weblog and it is like a journal or newsletter that is frequently updated and available to you, the user. It is a neat way for our users to add their 2 cents worth to the ongoing blogs. Blogging creates a community where all the users are able to add their feedback, experiences, suggestions and/or questions on the industry.

Click on the MORE link of the blog you want to read. At the bottom of the blog, you have the option to LEAVE A COMMENT. Fill in the blanks, add your comments and click SUBMIT COMMENT – voila! You are now part of the blogging community of Point2 users.

If you have any question or comments on this process, please contact us at Support. Happy blogging! Eve Marshall, Point2 Client Support, eve @ point2.com 888-955-7900 / 306-955-1855





Friday October 13th – Is your rental inventory on your website?

13 10 2006

Hi, this is Chester.  Did you know:  Rental distributors predict 12% of their equipment sales will be made over the Internet (up 83% from the 2001 survey).  Source: 2005 issue of RER Magazine. |&| Product availability is the factor end users consider most often when deciding where to rent: Source: 2006 AED Rental Summary  || 

Your customers are using the Internet more and more every day… this percentage is increasing!  If you’re not using your current dealership website to market your rental inventory to your customers, your customers will likely wander while online – and they may take their rental business elsewhere.  Point2 can fix this!  Fast! 

Point2 MANAGER makes exposing your Rental Fleet on your dealership website extremely easy (SEPARATE from your used fleet)!  Call 888.955.7900 TODAY and ask for Eve Marshall… she’ll direct you to a Senior Sales Executive who will take you through the steps.

Customers can know exactly what you have in your rental fleet; from specs, to availability, to age/hours, to locations.  And ACCURATE!  Not only that, you control what they see and don’t see… you’re in control!

Thanks again for being a valued customer of Point2 and we’ll continue to keep you up to speed on all that’s happening.  Please don’t hesitate to contact us by phone or email… anytime!
Ches

Regards,

Chester Hagen – chagen @ point2.com
Vice President Sales || Point2 Technologies Inc.
604.675.9321 Direct || 778.552.4151 Mobile

http://usediron.point2.com – the best place on earth to find equipment
http://manager.point2.com – the best application to power an equipment business
http://homes.point2.com – the best place on earth to find a home
http://agent.point2.com – the best application to power a real estate business
http://builder.point2.com – the best marketing tool for residential home builders
http://catused.cat.com – the Caterpillar solution to used equipment distribution worldwide – Powered by Point2





Wednesday October 4th – MANAGER performance; how does it stack up?

4 10 2006

Hi, this is Chester.  At Point2 we’re serious about delivering Point2 MANAGER to customers in the most dependable and speedy manner.  Starting this month, we’ll be posting monthly results of the following metrics which we track for the Point2 MANAGER application:

Uptime Percentage – 99.80% in September   ||
Server Response Time – 203.53 milliseconds in September   ||

For some of you, these numbers may not make a lot of sense (it’s not like the horsepower in an engine).  What we would like for you to appreciate is that we take the performance of our applications very seriously and we monitor them 24/7.  The sophistication of our environments increases constantly with the increasing demands of our customers and with the trends in the IT industry.  Feel free to send us an email with more detailed questions that your IT folks may have and we’ll be sure to have the questions answered by members of the Point2 team.

Thanks again for being a valued customer of Point2 and we’ll continue to keep you up to speed on all that’s happening.  Please don’t hesitate to contact us by phone or email… anytime!

Ches

Regards,

Chester Hagen – chagen @ point2.com
Vice President Sales || Point2 Technologies Inc.
604.675.9321 Direct || 778.552.4151 Mobile

http://usediron.point2.com – the best place on earth to find equipment
http://manager.point2.com – the best application to power an equipment business
http://homes.point2.com – the best place on earth to find a home
http://agent.point2.com – the best application to power a real estate business
http://builder.point2.com – the best marketing tool for residential home builders
http://catused.cat.com – the Caterpillar solution to used equipment distribution worldwide – Powered by Point2