Tuesday, August 29th – Train the Trainer

29 08 2006

Hi, this is Eve from Cient Services.  Have you ever thought of having a “Go To” person at your dealership or branch as the guru when it comes to questions from sales people about marketing tools like quotes, brochures and inventory lists?  Do you have a  “my way” of doing things that you want passed on to your staff?

Solution:  Have one or a few select users trained to know the ins and outs of the Point2 Manager software, their application and provide coaching/mentoring to your sales force.  Point2 Support can get these trainers up to speed on the software so they can hit the ground running and we’ll always be there to provide back up too.  If Support receives inquiries from your sales people, we can get your trainers involved too and make this a multi-pronged approach to cover all the bases.

Contact Support to get started.  Eve Marshall, Point2 Customer Support eve @ point2.com 888-955-7900 / 306-955-1855

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Wednesday, August 23rd – How much to rent?

23 08 2006

Hi this is Eve from Support.  Wouldn’t it be great to have the Rental Rates right in the listing?  How much to rent?  You’ve heard that question a thousand times before and to provide the answer always requires a bit of a song and dance. 

  • Is the unit available?
  • Where is it located?
  • How is it spec’d out?
  • What are the rates – Daily, weekly, monthly? 

What’s a guy to do when he has so many irons in the fire? 

Solution:  Post the rates right in the unit so when customers, salesmen or even other dealers inquire, they can find all the answers in one place (and more importantly not call you until they are ready to deal.)  The Rental Rate component of Point2 Manager is easy to use.  Add rates by Equipment Type, e.g. Backhoe, Skidsteer, and Graders, or get more specific and assign rates per piece of equipment.  This works especially well on units that are spec’d out a little differently than the usual rental fare.

Give Support a call and we’ll give you a guided tour of this great tool.

Eve Marshall, Point2 Customer Support, eve @ point2.com 888-955-7900 / 306-955-1855





Thursday August 17th – Rental machines on your dealership website – GOTTA HAVE IT!

17 08 2006

Hi, this is Chester.  Does your dealership’s website tell customers what rental machines you have in inventory?  Which machines are available versus out on rent?  Is it accurate today, tomorrow and the next day?  Are rental rates posted on each unit or do you not want to share that level of detail?  Is the location of each machine shown and accurate? 

IT CAN and it’s not a major undertaking!  Just by expanding your use of Point2 MANAGER and a quick change to your dealership’s website.  That’s all it takes.

Contact our Client Support team to learn how.  Start with Eve Marshall (eve @ point2.com or 888-955-7900) and in no time your customers will have constant access to accurate rental inventory status!

Point2 MANAGER – it’s much more than Used!

Thanks again for being a valued customer of Point2 and we’ll continue to keep you up to speed on all that’s happening.  Please don’t hesitate to contact us by phone or email… anytime!

Ches

Regards,

Chester Hagen – chagen @ point2.com
Vice President Sales || Point2 Technologies Inc.
604.675.9321 Direct || 778.552.4151 Mobile

http://usediron.point2.com – the best place on earth to find equipment
http://manager.point2.com – the best application to power an equipment business
http://homes.point2.com – the best place on earth to find a home
http://agent.point2.com – the best application to power a real estate business
http://builder.point2.com – the best marketing tool for residential home builders
http://catused.cat.com – the Caterpillar solution to used equipment distribution worldwide – Powered by Point2





Wednesday, August 9th – Multiple edits make life easy as pie.

9 08 2006

Hi this is Eve from Client Services.  Ever want to delete a whole lot of equipment or make a mass change to the inventory contact but you just knew it was going to take you forever, and selling iron was taking up all your time?  Solution:  There is a nifty little tool in Point2 that allows you to make mass changes to your inventory called MULTIPLE EDIT.  With the appropriate permissions you can select, update/delete inventory in one felled swoop.  Big time saver. 

Give Support a call if you would like to walk through this or any other tool on Point2. 
 

Eve Marshall, Point2 Customer Support eve @ point2.com 888-955-7900 / 306-955-1855





Wednesday August 2nd – July stats for www.UsedIron.com

2 08 2006

Hi, this is Chester.  Here is an updates on our ongoing success with www.UsedIron.com.

July 2006 was a typical summer month on UsedIron with traffic dipping slightly.  In my eight years at Point2 we consistently see traffic dip during July and August.  Regardless, over 115,028 visitor sessions recorded, accumulating over 1.1 Million Page Views (there were over 5.3 million hits if you count in “hits”).

As always, Google was the #1 referring site; sending 34,680 visitors to UsedIron.com in July.  With over 16,000 machines for sale on UsedIron.com we received 230,889 detailed views (that’s when a buyer actually looks at the details of a unit – picture of the unit and YOUR contact information).  These 230,889 detailed views resulted in 438 email leads to our sellers on actual units they own (this does NOT include “want to buy” emails, or “want ad” emails sent to our user list).  We do not track telephone calls so we can’t measure how many direct telephone calls occur to our customers during the month (hundreds we’re sure).

Thanks again for being a valued customer of Point2 and we’ll continue to keep you up to speed on all that’s happening.  Please don’t hesitate to contact us by phone or email… anytime!

Ches

Regards,

Chester Hagen – chagen @ point2.com
Vice President Sales || Point2 Technologies Inc.
604.675.9321 Direct || 778.552.4151 Mobile

http://usediron.point2.com – the best place on earth to find equipment
http://manager.point2.com – the best application to power an equipment business
http://homes.point2.com – the best place on earth to find a home
http://agent.point2.com – the best application to power a real estate business
http://builder.point2.com – the best marketing tool for residential home builders
http://catused.cat.com – the Caterpillar solution to used equipment distribution worldwide – Powered by Point2